Solutions for E-commerce
Turn WhatsApp into your best sales channel
Answer product questions, recover abandoned carts, and close sales on WhatsApp with an AI agent that knows your catalog inside out, all without adding headcount.
One shared inbox for every WhatsApp conversation, AI and human replies side by side.
What's included
The tools that grow with e-commerce
AI that knows your business
Trained on your uploaded docs, so replies stay accurate to your catalog or services.
Kanban CRM
Track every contact from first message to close, visually, without extra tools.
RAG-powered knowledge base
The AI retrieves the right passage before answering, not a generic canned reply.
Connectors & integrations
Connect Cal.com, Razorpay, Cashfree, and Google Sheets without writing code.
Connects with the tools you already use
“The AI answers from your uploaded catalog only — if a size or stock question isn't in what you gave it, it says so and hands off instead of guessing. You test every response yourself before it ever reaches a customer.”
Illustrative benchmarks based on early ConvoCrew customer usage, actual results vary by business.
Why ConvoCrew
Why choose ConvoCrew for e-commerce
Quick launch
Upload your product catalog or FAQ doc and your AI agent is answering size, stock, and pricing questions the same day.
Payments built in
Connect Razorpay or Cashfree so the AI can share a payment link the moment a customer says yes.
No-code automation
Route order status and shipping questions automatically, no developer required to set it up.
Usage transparency
See conversation volume, token spend, and response times from one dashboard, updated in real time.
Seamless handoff
When a customer wants to negotiate or complain, the AI pauses and a staff member takes over in the same thread.
Data stays yours
Your catalog and conversation history are stored per tenant and never shared across accounts.
The difference
Traditional support vs ConvoCrew
Ready to automate your WhatsApp support?
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